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Understanding the Danger to Your Business
Each month, 880 million online searches are done by people trying to find their next lawyer, doctor, restaurant, plumber and florist. In addition to name, address and phone, most sites now offer ratings and reviews for every business listed in the yellow pages.
The majority of local business owners have no idea if online reviews have been posted about their business, how to monitor for new reviews and how to deal with negative and unhappy former customers.
Unfortunately for those businesses with negative or no reviews, over 70% of all people searching online claim to be “strongly influenced” by the reviews other post. A single negative review gone unhandled can effectively stop the flow of new customers. In fact, nearly a quarter of all internet users use online reviews prior to paying for an offline service and studies have shown that consumers pay at least 20% more for 5 star rated services over 4 star rated services.
What We Do
Reputation Guardian provides local business with outchanneld and fully-managed online reputation solutions. Our patent pending systems provide real-time monitoring and alerting of ratings and reviews for our clients on a number of different local and Internet yellow page websites, including Google, Citysearch, Yahoo, InsiderPages and more.
By staying informed, Reputation Guardian clients have a distinct advantage over their competition - when something bad or incorrect is posted, our clients know it, deal with it and grow from it while their uninformed competitors continue to lose new business.
Reputation Guardian is the only online rating and review monitoring, alert, responding and reporting solution designed exclusively for local businesses.